When a buyer makes a payment on Camlist, you will receive the FULL AMOUNT in your Pending Balance instantly. This is visible on the Balance screen, which can be accessed from your profile.

The buyer has to confirm that the pet has been handed over to them, by tapping on the "Confirm Delivery" button and attaching a clear photo proof of themselves with the pet in the chat window.

You need to confirm delivery from your end as well in your chat with the buyer.

Our moderators will review the photos to ensure they're valid and will approve the transaction once they make sure that the photo proof is attached as per the guidelines.

Once this has been approved, the amount in your Pending Balance will become available for transfer to your bank account, and you will see it move to the Available Balance section.

You can request for your balance to be transferred to your bank account.

Once you request the transfer, this amount is then moved to the Transferred Balance, and you receive the funds in your bank account.
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Setup your bank details

Request a bank transfer

Important notes

Go to your profile, and set up your bank details from the BALANCE screen.

Then tap on "Manage bank details"

Add your bank details and tap "Save".

You will receive a message in your chat with the buyer on every successful payment, along with instructions on how to proceed. You will also see any payments that you receive in the Pending Balance section of your balance screen

Once you and your buyer have confirmed delivery and received approval from the moderators with regard to your confirmation, the amount is then automatically moved to the Available Balance section. Once the balance exceeds the minimum limit displayed in your country for the transfer, you can tap on "Transfer to my bank account". In case you and the buyer have already confirmed delivery with clear photos and your amount is still under Pending Balance, please reach out to our Support Team for guidance.

Once you tap on Transfer to My Bank Account, you will be able to see the amount in the "Transferred Balance" section. You will also see a breakdown of your past transfers here.

We process bank transfers within 24 hours from the point of you requesting a bank transfer on the app.

If you are in the US 🇺🇸: You will be able to request a bank transfer once your funds move to the "Available balance". This happens within 24 hours from the point of buyer confirmation with the photo as long as all the verification steps are completed. You will undergo a mandatory identity verification and Stripe onboarding step at the point of receiving your first payment and bank transfer. Every buyer you transact with will also undergo a mandatory identity verification step before you can hand over the pet to them.

If you are in the UK 🇬🇧: You will be able to request a bank transfer once your funds move to the "Available balance". This happens within 24 hours from the point of buyer confirmation with the photo as long as all the verification steps are completed. You will undergo a mandatory identity verification and Stripe onboarding step at the point of receiving your first payment and bank transfer. Any buyer you transact with may also undergo a mandatory identity verification step before you can hand over the pet to them.

If you are in the UAE 🇦🇪: You will be able to request a bank transfer once your funds move to the "Available balance". This happens within 24 hours from the point of buyer confirmation with the photo as long as all the verification steps are completed. You will undergo a mandatory identity verification step at the point of receiving your first bank transfer.

The verification requires a valid government-issued document.