When the buyer makes a payment, you will receive the FULL AMOUNT in your Camlist balance instantly. This will be visible on your Camlist balance screen which can be accessed from your Profile.
You can request for your balance to be transferred to your bank account once the buyer confirms that the pet has been delivered by tapping on the "Confirm Delivery" button and attached a photo proof of themselves with the pet in the chat window.
So make sure once the buyer comes to pickup the pet (or you deliver it) that the buyer presses the Confirm Delivery button. Once they do so, the amount will be transferred from your Camlist balance to your bank account.
Here are the steps to request a bank transfer:
Go to your Profile, and setup your bank details from the BALANCE screen.
Then tap on "Manage bank details"
Add your bank details and tap on "Save".
Once ready, and your available balance exceeds the GBP100, you can tap on "Transfer to my bank account".
Your amount will then be shown in the "Pending Balance" section until your transfer is completed.
Once the transfer is completed, you will be able to see it in the "Transferred balance" section. You will also see a breakdown of your past transfers here.
Make sure that you and the buyer have tapped on the "Confirm Delivery" button in the chat window
We process bank transfers within 24 hours once the buyer has confirmed delivery.
If you are in the UK 🇬🇧 : You will receive your transfer in your bank account within 24 hours from the point of buyer confirmation with the photo and once you have confirmed your email ID. You will undergo a mandatory identity verification step at the point of receiving your first bank transfer.
If you are in the US 🇺🇸 : You will receive your transfer in your bank account within 24 hours from the point of buyer confirmation with the photo as long as all the verification steps are completed. You will undergo a mandatory identity verification step at the point of receiving your first bank transfer. Every buyer you transact with will also undergo a mandatory identity verification step before you can hand over the pet to them.
If you are in the UAE 🇦🇪 : You will receive the transfer in 1 working day from the point of buyer confirmation with the photo and once you complete the mandatory verification step.
The verification requires a valid government-issued document.
If you have any questions or concerns please contact us!
Here is a video that explains the above: