FAQs for Sellers

Here are a few of the most popular questions that our sellers ask us, with answers to them. If you have any questions that are not listed below, just get in touch with us through the chat icon in the app, and we will be happy to help.

It is completely free to list on Camlist. You can post an unlimited number of unique listings.

Camlist is the safest way to rehome a pet. We offer complete protection to our users, so you don’t have to share your phone number or personal details. We act as an intermediary for every payment so that no buyer or seller is ever scammed if the payment is made on Camlist.

We have also been featured in several articles as the Safest Way to rehome pets. [Read Article]

Once you and a buyer agree on a price, you need to send a payment request to the buyer inside the chat. You can read more about how to request a payment here.

They will then have the option to make the payment either in full with their card or using our financing option. You can read more about how our financing option works here.

Once the payment has been made using the buyer's method of choice, your FULL asking price is instantly added to your Camlist balance.

Once you and the buyer have confirmed delivery of the pet, the amount available in your Camlist balance will be transferred to the bank account details that you provide to us. You can read more about how to request a bank transfer here.

Note that once both you and the buyer have confirmed delivery of the pet, there is no chance that you, as a seller, will not get your money in your bank account; it is 100% guaranteed.

When the buyer makes a payment, in full or in installments, you will receive the full amount on your Camlist balance instantly. This will be visible on your Camlist balance screen. You can request for your balance to be transferred to your bank account. Once you and the buyer confirm that the pet has been delivered, the amount will be transferred to your bank account. You can read more about how to request a bank transfer here.

Note:

🇺🇸 In the US, bank transfers are processed to your bank account within 24 hours.

🇬🇧 In the UK, bank transfers are processed to your bank account within 24 hours.

🇦🇪 In the UAE, bank transfers are processed to your bank account within one working day due to bank processing times.

On your first bank transfer, you will have to complete a short identity verification process before the transfer is processed.

Your buyers can pay in one of the following methods:

Whichever option buyers choose, you receive the full amount immediately. In cases where buyers are paying using finance, you still get your full amount immediately from us, and buyers pay us back in installments.

For details about financing, have a look at this:

(US 🇺🇸) Camlist Financing Explained

(UK 🇬🇧) Camlist Financing Explained

(UAE 🇦🇪) Camlist Financing Explained

There are no fees charged to sellers on Camlist. The buyer would have to pay a small fee based on their choice of payment method. You can check our the details here.

We also have some great offers for our buyers, including free pet food and other perks which you can learn about in this article.

As soon as a buyer makes the payment, you will receive the full amount as per your asking price in your Camlist balance.

This amount is available in your Camlist balance until you request a transfer to your bank account AND the buyer confirms delivery of the pet by pressing the "Confirm Delivery" button in the chat, which appears after payment is made.

Make sure the buyer presses the "Confirm Delivery" button, and you can then request a bank transfer anytime you like and it will be processed as per the details mentioned in this article.

Once you send the buyer a payment request, the buyer has the option to make the payment in full using their card or in installments. Regardless of which option they choose, you will get your asking price in full up-front.

If the buyer chooses installments, as soon as they pay the first installment, you will receive the full asking price, and you can hand over the pet. The buyer will continue to pay us in further installments based on the plan they choose.

There are no extra fees charged to you as the seller.

🇺🇸 In the US, a buyer can make the payment in up to 12 installments, while you get the full amount upfront. You can read more about how it works here.

🇬🇧 In the UK, a buyer can make the payment in up to 12 installments, while you get the full amount upfront. You can read more about how it works here.

🇦🇪 In the UAE, a buyer can make the payment in 3 to 4 installments, while you get the full amount upfront. You can read more about how it works here.

Selling on Camlist is much better than selling anywhere else! When a buyer pays you on Camlist, you get:

​- Cash bonus to cover your pet-related costs
​- Lifetime revenue program where you earn recurring bonuses

- Free boosts to help you promote your listings

...and much more!

For more details, you can read this article: https://support.camlist.com/en/articles/5697815-selling-on-camlist-vs-everywhere-else

You can avail of the above offers only for the pets that you sell through Camlist once you receive the payment for the pet via the app. We do not recommend receiving any payments in cash as you receive no protection, and you will not have a record of the transaction.

As a seller, you are eligible to claim a cash bonus every time you accept a payment for a pet on Camlist per the terms & conditions. We want to ensure that you as a seller or a breeder are providing the best care possible for your pets, and we understand that you also have to pay a lot in vet fees, vaccinations, microchipping, de-worming costs, etc.

So this is our way of helping you care for your pets in the best way possible. This ensures that every pet on Camlist is healthy and ready for a new home!

Note:

🇺🇸 In the US, you can get a $15 bonus for every payment you receive from the app if you are subscribed to a VIP plan. - here are the terms & conditions.

🇬🇧 In the UK, there is currently GBP 15 bonus for every payment you receive from the app if you are subscribed to a VIP plan. - here are the details

🇦🇪 In the UAE you can get up to AED 50 cash bonus - here are the terms & conditions.

Yes, you can invite buyers from outside Camlist to take advantage of all the benefits that Camlist can offer you and the buyer. You can share the offers through your custom banner, and to learn how to access and share your custom banner, you can check out this article.

You can also collect your payments from buyers you meet outside of Camlist by sharing your payment link. You can generate a payment link with the help of this article.

Yes, you need to provide your phone number to sign up as we use a phone number and a one-time password to authenticate your profile.

Your phone number is never shared with any user of Camlist unless you choose to do so yourself in the chat.

Yes, you can change your phone number associated with your account. You can reach out to our Support Team in the in-app Support chat to get help with changing your phone number.

You can update your email address when you edit your profile but this email address is never shared with any user of Camlist.

Your location is only noted for two reasons - to ensure that you are creating your listing from within the countries we operate in so as to avoid scammers, and for your city to be mentioned in the listing so that a buyer can look for listings near them.

The main medium of the listing has to be a video because we believe that the joys of being a pet parent are best captured via video. Once you've chosen the video, you can add up to 10 photos as additional media while adding the listing details. You can also share photos in your chat with the buyer!

Make sure that the pet is clearly visible and that the lighting is good. The background needs to be in contrast with the color of the pet’s coat so that the pet stands out. Videos, where the pet is active, tend to be more attractive than videos where a pet may be asleep. Focus on one pet at a time. You can post multiple video listings for every pet in the litter rather than posting a single video listing for the whole litter.

Make sure to be clear and concise. Please mention when the pet can leave for their new home. It would also help to mention details of the breed, the color of their coat, the details of their parents, health records like vaccination history, and whether they have been microchipped and de-wormed. The more important details you’re able to provide, the more a buyer would trust you to be a legitimate breeder or seller.

You can also use the help of our AI tool to help generate a detailed description for your listing!

Once you post your listing, it takes around 1 to 2 hours for your listing to be approved. It may take longer in case of a high volume of listings being posted.

In your profile screen, you will find a “Share” icon at the top right section. You can tap on this to share your entire profile. If you would just like to share one listing, you will find the “Share” button when you open the listing. You can share these links on any platform - WhatsApp, Facebook, other classifieds sites, and more.

This article can help you share your listings and your profile.

You can add the link to your pet-related profiles on any social media platform. You can also share your custom banner on any social media platform, or anywhere you post about your pets.

Your custom banner has all the details of the offers for buyers, and the fact that they can pay in installments on Camlist!

There is no best duration as such, but a clear video of the pet for about 30-45 seconds should be a good enough duration for you to capture the pet and its features and behavior. Your videos can be up to a maximum duration of 2 minutes.

Boosts are used to bring your listing to the top of the feed temporarily as if it were listed just now. As soon as a new listing is posted, the boosted listing would automatically move down in the feed. You can learn more about boost through this article.

To increase the visibility of your listings, you can do the following:

You can receive boosts for sharing your listings on platforms other than Camlist or by posting a new listing. You can reach out to Camlist support through the top right-hand corner button on the app to claim your boosts.

If this section is available in your country, the top-rated sellers are chosen based on the following criteria: