If a seller asks you to pay a deposit to reserve your pet, you can safely do so now within Camlist!

Some sellers may ask you to place a deposit in order to reserve the pet for you, but there is a chance that they could take the money and disappear. Through our payments option, this risk is eliminated.

You can now pay a deposit on Camlist and it is by default held in escrow until you confirm that you have received the pet. Every payment on Camlist is non-refundable by default and you can be assured that your money can be safely returned to you if you face any issues. A seller may ask you to pay the deposit via bank transfer, or on PayPal under the "friends and family" option, you should NOT do so and insist to pay within the app.

If you and the seller have specifically agreed on a non-refundable deposit, you can reach out to the Camlist Support Team (using the top right corner button on the app) and inform them that the amount paid is towards a non-refundable deposit, and they will guide you to tap on "Confirm Delivery" in your chat with the seller.

Let's have a look at the benefits of paying through Camlist:

  • Your money is held in escrow in order to ensure the deal is completed before the payment is transferred to the seller, whereas on other platforms (such as PayPal or bank transfers) the money is instantly credited to the seller and there is no way for you to get that money back.

  • Any payment you make in Camlist is covered by our Buyer Protection Program, you can learn more about it here: https://support.camlist.com/en/articles/5086315-camlist-buyer-protection-program

Whenever a payment or deposit is requested, make sure to ONLY pay through Camlist to enjoy safety and peace of mind!

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